Hardy Dougan

Hardy proactively communicates with customers by phone, email, and text — preparing quotes, coordinating meetings, reviewing vendor quotes, verifying product specs, and keeping accurate records. He supports customer qualification, segmentation, onboarding, and data entry across internal systems while making sure his team's workload stays on track. When he's not at work, you'll find him at the gym or hunting. At work, he's most likely to always have caffeine. Hardy identifies with the pressure gauge — precise, measures everything, and won't let you proceed without complete information.